We are pleased to announce that version 4.3.0 of the B2Bsellers Suite has been released.
The focus of this release is customer care in sales: sales notes per customer.
In addition, Release 4.3.0 includes numerous improvements and bug fixes related to offers, approval processes, employee management, access protection and compatibility.
Highlight: Sales notes per customer
Sales representatives can now store notes on individual customers.
Important information about a customer is kept exactly where your sales team needs it.
Anyone who looks after customers knows details that otherwise stay in their head or in separate documents. With notes per customer, sales representatives record this information directly on the customer.
Improvements to offers and order approvals
The offer process has also been further optimised. It now handles redirects and payment completion.
Delivery addresses are handled correctly when creating and updating offers. The offer comparison also finds products in rule-based assortments.
Optimisations to approval processes
Further optimisations affect approvals. The approval mode for individual approvals is now handled correctly.
Unavailable products are also no longer removed from order approvals without notice.
Sales representatives and customer care
There are also improvements for sales representatives. Customer search now also finds customers who have no sales representative assigned.
Permissions for customer activities and order routes are consistent. This makes behaviour in everyday work easier to follow.
Employees and company structure
Further optimisations affect employee management. The employee import and invitations now respect company boundaries.
Faulty import rows no longer leave orphaned employees behind.
Access protection and data protection
The protection of sensitive data has also been further improved. Prices, messages, customer data and password recovery are now protected more reliably.
We recommend installing this release promptly.
More stability and compatibility
Alongside the functional enhancements, Release 4.3.0 contains numerous technical bug fixes and stability improvements.
Among other things, compatibility with Shopware versions 6.7.7.0, 6.7.13 and 6.7.16 has been improved. The guest cart is retained after double opt-in registration.
Conclusion
With Release 4.3.0, the B2Bsellers Suite supports your sales team even better in everyday work. Sales notes per customer make customer knowledge directly usable. In addition, there are improvements to offers, approvals, employee management, access protection and compatibility.
As usual, you can find the full changelog for the versions in your account area under:
https://account.b2b-sellers.app/software/b2bsellerscore
If you have any questions or problems, please contact us at support@b2b-sellers.com
