Employees
Employee administration
Corporate customers create new users, deactivate old accounts and maintain master data themselves.
Your customers manage their employees themselves.
Many merchants in B2B can only map business customers in the online shop as individual users. Then it stays unclear which people belong to a company, who may approve orders, and how internal processes are organized. That leads to manual maintenance and puts load on sales.
Organisation
AKBestellen
Anna Keller
Einkauf · Standort Süd
JSAdmin
Jonas Stein
Freigeber · Alle Standorte
MWBestellen
Mara Wolf
Bestellerin · Werk 2
The problem
Complex customer structures
mapped properly in B2B.
In classic B2B commerce, customer data is often maintained centrally by the merchant. That costs time, leads to errors and makes it harder to keep track of orders, roles and responsibilities.
Individual users
Employees are created one by one.
Approvals on the side
Approvals run by mail or phone.
Permissions by hand
Permissions and budgets are assigned by hand, often with long approval processes.
Changes via support
Changes have to go through support.
In the suite
Company administration
directly in the shop.
With the B2Bsellers Suite the shop becomes the central platform for your corporate customers. They manage their internal structures themselves, without your team having to step in.
See it on your processesPermissions
Roles and permissions
Access rights and order authority are assigned by function in the company.
Budget
Budget control and approvals
Purchasing budgets and approval rules can be defined directly in the system.
Portal
Self service in the storefront
All functions are available in the customer portal, without effort in the backoffice.
Overview
Orders and responsibilities
Clear who orders and who approves. The history stays traceable in the customer account.
Structure
Scalable hierarchies
Whether a midmarket customer or a group: the plugin also maps complex hierarchies.
The value
The benefits
at a glance.
Less administration
Corporate customers take over the maintenance of their own users, permissions and budgets. That reduces queries and saves time in sales.
More control and security
Permissions based on roles make sure that only authorized people can place or approve orders.
A professional purchasing experience
Each employee uses a personal login, sees individual prices and ranges, and can place orders or approvals directly in the shop.
Scalable structures
Whether a midmarket customer or a group: the plugin also maps complex hierarchies.
The difference
What the suite
sets apart from other solutions.
Many shop systems offer only simple user administration. The B2Bsellers Suite is built for B2B trade, with a focus on real sales processes, data ownership and flexibility.
For your customers
Independent administration of all employees and permissions. Clear approval processes and budget control. Transparency over orders and responsibilities.
For your company
Less maintenance and fewer support tickets. Consistent data across all channels. Less load on teams.
Clear responsibilities in the customer portal.
Business customers manage their employees, permissions and budgets themselves. You gain clear processes and automated flows.